Live Help Tool

This is a tool that helps set up live chat feature for your eCommerce site.

The first requirement of a commerce site is that enough prospects, people looking to buy the things you sell, come to your site. But, that’s not enough. It is essential that a significant percentage of these people convert into paying customers. That depends on how well your site is organized and people are able to find what they are looking for. Sometimes you cannot trace who came from where and what could have been his purpose. That kind of analysis data could help you tune up the site appropriately. People may simply have some query which they cannot resolve in the self help mode. Like in a real-life shop-floor, assistants help people resolve such issues. Live chat comes nearest to that shop floor assistance. By downloading a live help tool, you can not only perform a web chat but also keep track of every visitor on the website. eAssistance Pro is a dynamic and user-friendly Live Help Tool that enables users to do real-time monitoring of all the visitors and chat with as many as required.

Admins can arrange to have chat button placed in different pages strategically. This tool is compatible with almost all CMS or e-commerce applications and plug-ins are available that enable easy chat services to your website. You would be able to monitor where the visitors were coming from and via which major sites such as Bing, AOL, Ask, Google, Mamma, Lycos, Blekko, DuckDuckGo, Yondex, Yahoo, Baidu, eBay, Wikipedia, and MyWebSearch. This tool is compatible to Windows versions right up to version 7 and 8. This is a very good tool.

eAssistance Pro is a dynamic and user-friendly Live Help Tool that enables users to do real-time monitoring of all the visitors and chat with as many as required. eAssistance Pro is the cheapest and easiest way to convert visitors into customers. Several chat Button codes provided by Online Live Help Tool allow huge flexibility to the user. The admin can choose the Chat Button code according to his needs and put that to web-sites at appropriate location. Furthermore, the Chat Button code can be placed on one or many web pages as required. eAssistance Pro is supported by almost all CMS or e-commerce applications and plug-ins are available that enable easy chat services to your website.
The software offers customized waiting message that gets displayed until the chat request initiated by visitors is accepted and also offers a Search bar in the Visitor section to let users look for any specific information using any keyword present in the section. It facilitates customized survey messages which gets displayed upon the end of a successful chat session. It allows copying and saving visitor details for future reference.
This software is faster, and renders better performance and more comfortable chatting experience. There are many other exotic features in this software that makes it different from other competitive software. This Live Chat Help tool allows user to add one operator and two departments. User must create an account and use the free edition for a definite period.User is advised to try a free 15 days trail. On satisfaction user can quote his own subscription package as per his business needs. For more information visit: www.livehelptool.com